This is the second time Etihad Airways has picked up the award, beating three other Gulf carriers. The airline last won in 2010. Etihad Airways was lauded for its success over the past 12 months, including: new route launches, aircraft investment, on-time punctuality, its customer loyalty program, network of alliances and market innovation.
Etihad Airways’ Chief Commercial Officer, Peter Baumgartner, said the airline was delighted to win the title. “For Etihad Airways being named Airline of the Year is the icing on the cake in what has been a record-breaking 12 months for us. It is testament to the strength and success of our global strategy, the professionalism and hard work of our team, and the inspirational travel experiences we offer our guests.”
Organised by magazine publisher ITP Business, the Aviation Business Awards have established themselves as a highly respected annual celebration of achievements within the Middle East aerospace industry.
The 2012 awards ceremony included 12 categories in total, covering the airline, airport and cargo sectors, along with supporting niches. The five-person judging panel was composed of experts from within the Middle East aerospace industry.