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ISLAMABAD: A parliamentary panel has reviewed complaints of alleged offloading at airports, immigration-related difficulties and human trafficking, seeking details from the Federal Investigation Agency (FIA) about the action taken to address public grievances and provide relief to affected citizens.

The National Assembly Standing Committee on Parliamentary Affairs met here on Tuesday under the Chairmanship of MNA Rana Iradat Sharif Khan.

The Secretary Ministry of Parliamentary Affairs brief the Committee on the status of complaints received by the Prime Minister Public Affairs and Grievances Wing regarding Human Trafficking, smuggling and immigration issues during the period from 1st July 2025 to 31st October 2026. The Prime Minister’s Public Affairs and Grievances Wing referred a total of 86 complaints to the FIA for redressal in accordance with the relevant laws, rules and policy guidelines. These included 67 complaints relating to immigration issues and 19 complaints concerning human trafficking and smuggling.

The Representative of the FIA apprised the Committee not only of the status of complaints referred to the Agency but also of the broader challenges faced by citizens on account of illegal human trafficking, smuggling, and alleged offloading at airports.

The FIA informed the Committee that relief had been granted in 7 cases, partial relief in 7 cases, relief could not be provided in 20 cases, while 36 is reopened by Prime Minister Public Affairs and Grievances Wing and are in progress, 13 cases are under process and three are pending with other agencies.

The committee further discussed the procedural requirements, applicable legal framework and details of the actions taken by the FIA in this regard. Operational and legal challenges encountered by the Agency in addressing complaints relating to immigration, illegal human trafficking, and human smuggling were also highlighted.

The National Cyber Crime Investigation Agency (NCCIA) apprised the Committee about nationwide public awareness campaign to educate citizens about cyber-enabled crimes, encourage safer digital practices and promote timely reporting of incidents. This initiative encompassed direct engagement with students and the general public, widespread social media content, recorded video messages, and televised outreach by NCCIA officials.

The representative of the Benazir Income Support Programme (BISP) briefed the Committee on the establishment of 647 Dynamic Registry Centres and the implementation of the Digital Financial Literacy Training (DFLT) Programme. The committee was further informed that the Social Protection Wallet System was launched with the objective of transitioning from conventional cash-based disbursements to a transparent, digital and mobile-linked payment mechanism. The DFLT initiative also aims to equip vulnerable women beneficiaries with essential digital skills, basic financial literacy and banking knowledge.

The NHA brief the Committee regarding the condition and maintenance of the Okara - Harrapa section of the road including details of the repair and maintenance and work undertaken as well as the construction of side drain and PCC shoulder along the Mumtazabad-Gujar Garhi section.

The meeting was attended by MNAs Raja Osama Sarwar, Shaikh Aftab Ahmed, Raja Qamar-ul-Islam, Ms. Muneeba Iqbal, Ms. Gulnaz Shahzadi, Ms. Izbal Zehri, Naveed Aamir and Ms. Naeema Kishwer Khan. Secretary Ministry of Parliamentary Affairs and other senior officers of the Ministry of Poverty Alleviation and social Safety & BISP, FIA and NCCIA also attended the meeting.

Copyright Business Recorder, 2026

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