Worldcall Telecom Limited (WLL Business) is a limited mobility Telecom Service Provider. WTL provides superior service than the current GSM Telecom operators because it employs the superior CDMA technology. Amongst the CDMA technology service providers WTL ranks first because it leverages the credibility and expertise of its technology patner Samsung and hence guarantees superior and reliable service.
In addition, WTL operates at a higher bandwidth than other Telecom Service Providers thereby providing better quality of service.
WTL differentiates itself from other Telecom Service Providers on the basis of both product and package offerings.
WTL provides instant connectivity at the point of purchase. By merely providing a photocopy of his/her NIC and filling out the required form the customer gets instant connectivity. In addition, it is the only limited mobility Telecom Service Provider which offers two different types of phone sets. For the consumer who prefers mobile handsets WTL offers the slim and light Samsung SPH-N345.
WTL also caters to the need of the consumer preferring a set similar to the existing landline sets and offers the state-of-the-art Dowtel Fixed Wireless Phone (FWP).
In its package offerings WTL gives new meaning to the term 'commitment to customers' by offering FREE calls within the WTL network; a feature which is not offered by any existing Telecom Service Provider. In addition, WTL offers the lowest prices for calls placed to other Telecom networks.
WTL offers value addd services including CLI, Call Forwarding, Call Waiting and SMS.
Following up on the tremendous success of these services, WTL plans to offer other value added services such as the Internet shortly.
WTL's commitment to its customers is highlighted once again by the variety of packages being offered with prepaid and postpaid connections. The packages with line rent as low as Rs. 175 cater to varying customer requirements and are listed below with details provided at the end.
PREPAID PACKAGE
POSTPAID PACKAGES:
-- Brand Local Family Package
-- Brand National Family Package
-- Brand Global Family Package
WTL complements its superior offerings by providing comprehensive sales coverage of the Lahore area via its network of Franchise Sales Agents (FSAs).
A list of FSAs and their locations is provided at the last page. In addition, WTL operates a Customer Service Center (CSC), which is located at Upper Ground Floor, Century Tower, Kalma Chowk. The CSC embodies WTL's philosophy of customer care and provides personalized service to walk-in customers. The services of the CSC can be availed round the clock at 042-8419111.
WTL also provides 24 hours access to its Call Center at 080019111. For WTL customers the call center can be reached by simply dialing 109 from their respective WTL sets. The online service extends to other facilities as well; dialing 102 from the prepaid WTL set enables the user to charge prepaid connections while dialing 103 from the prepaid WTL set enables the user to check his/her balance. WTL continues to exemplify the spirit of its slogan "Rabtay Ka Naya Jahaan".