Citigroup has won the Global Finance magazine 2005 award for 'World's Best Consumer Internet Bank' in Pakistan, said a press release.
Citigroup won 47 consumer and corporate/institutional Internet bank awards in 30 countries around the world including Cameroon, Chile, China, Czech Republic, Egypt, Bahrain, Finland, Ireland, Italy, Ivory Coast, Jamaica, Hungary, Kenya, Korea, Mexico/Banamex, Netherlands, Nigeria, Pakistan, Puerto Rico, Romania, Russia, Senegal, Slovakia, South Africa, Spain, witzerland, Tanzania, Thailand, Trinidad & Tobago, Uganda and Zambia.
"Citigroup has been offering its customers electronic banking services in Pakistan since 1996 and we are committed to being the most innovative bank in the country. Our corporate and consumer offerings continue to bring state-of-the-art technology to Pakistan'" said Zubyr Soomro, Citigroup Country Officer Pakistan.
Ahmed Khizer Khan, Country Business Manager, Global Consumer Group, Citibank said, "we launched the Citibank Online (CBOL) banking service for our customers in Pakistan last year and we have been continuously increasing the service level to exceed our customers' expectations ever since. We believe that Citibank Online is unrivalled in providing banking functionality to address individual customers needs, while ensuring that the system is as user-friendly as possible".
"This award is clearly a recognition of our consumer banking services and it reflects the satisfaction of our customers".
Global Finance is a reputable finance magazine with a circulation in over 158 countries. The magazine covers a wide spectrum of subjects including corporate financing, capital markets, monetary policies, banking operations and risk management.
Winners were chosen among entries evaluated by a world-class judging panel and Global Finance editors were responsible for the final selection of winners.
Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and web site design and functionality.-PR