There is nothing wrong with the published rules of administration or systems installed in PIA. The problem is with those entrusted with the task of implementation.
What justice can you expect from an administration, comprising executives who have accepted their role of receiving kickbacks in the recent NAB case involving Cathy Pacific aircraft.
There has been a series of such cases instituted against not only this set-up but also others who defrauded PIA of crores of rupees in cargo agency scams, various purchase deals of aircraft, ramp equipment, and spares and recent leasing for just concluded Haj operation.
At the end of the day, phone calls from powerful lobbies, brush aside all these criminal financial irregularities, as if nothing has happened and it is business as usual. So powerful are these lobbies and the influence that they wield that now regular promotions are being influenced.
Annual confidential reports of hard working employees, with years of experience, have been tampered with or names withheld to accomodate those with political influence.
The systems installed can only work, if proper and honest inputs are made, with checks and balances built in to prevent any irregularity. However all this requires a team of dedicated honest and qualified professionals, with courage to stand up and prevent such large-scale irregularities from occurring. Otherwise the level of despondency and depression due to sense of injustice is harmful for the organisation.
The chairman and CEO has the moral obligation to get out of the glass walled environment, surrounded by a Mafia that is responsible for tarnishing the image of an airline, which was once reputed as a leader in aviation.