The Bank of Khyber (BoK) is going to establish a call centre for maximum facilitation of clients, which will be operational shortly. This was announced by Managing Director, Bank of Khyber (BoK), Bilal Mustafa in his welcome address at a dinner hosted by him for the clients of the bank customers here.
He underscored the importance of incorporating modern day banking tools for maximum facilitation of clients. He thanked general public and businessmen for reposing trust in the services of the bank. He acknowledged that although, the government of NWFP has majority shareholding in the bank, but 60 percent of the total deposit portfolio comes from the general public.
The Managing Director stated that the bank understands the importance of strictly adhering to the Corporate Social Responsibility standards. He also enlightened the audience about the BoK's resolve to continue supporting our sporting talent and spelled the top management's intentions of coming up with an education scheme to support the talented youth of the province.
Bilal Mustafa said that all branches of the Bank of Khyber currently possess the online facility and the BoK ATMs are now connected with the one-link network. He stated that all clients could now benefit from this network and withdraw cash from any of the 2,412 ATMs installed across Pakistan.
He also reiterated his resolve to double the branch network within the coming two years. He called for active participation from the public and private sectors for further strengthening the bank and empowering it to an effective vessel for growth and prosperity for the people of NWFP. He also welcomed suggestions from the clients for further improving the banks services.
Earlier, Qazi Munir-ul-Haq, Executive Vice President BoK made glowing references towards the performance of the bank in the first quarter of the year 2008. He strongly believed that the year 2008 would prove to be a brighter year for the Bank of Khyber and all its stakeholders.