LAHORE: Federal Railways Minister Khawaja Saad Rafique on Monday inaugurated duplicate ticket system-another milestone to facilitate the railways passengers in the country.

Addressing a simple but impressive ceremony held here at Railways Headquarters, he said that earlier, the passenger lost his rail ticket, he would have to purchase the new ticket again by spending almost full payment but now he would be issued the ticket only on ten percent deduction.

He has to send his ticket number on 9117 and he will receive a text message in a while which will be considered his ticket.

The minister said that Double Ticket System was being introduced to address the growing number of complaints circulating on the social media.

A high level committee was constituted to come up with suggestions to resolve issue of Pakistan Railways passengers after watching a journalist's angry video in which, he criticized the system and highlighted the issue on social media.

Saad said that Pakistan Railways would become best Railways of the region, if upcoming governments would work with same spirit.

He said the management was focusing on freight trains and upgradation of tracks and the system while no passenger train was in papers except Kohat-Rawalpindi Railcar.