The Pioneering Spirit of SSGC: Sui Southern Gas Company (SSGC), Pakistan's model public sector utility, today serves as a reference standard in the natural gas sector, thanks to its strong business vision and a comprehensive gas development plan.
The Company operates more than 3,300 km high-pressure transmission and a 31,900 km distribution network extending across the two southern provinces of Sindh and Balochistan. The Company has a compression capacity of 62,600 Bhp.
NON-STOP INGENUITY: Commencing operations in 1954 as Sui Gas Transmission Company (SGTC), from its humble beginnings, SSGC has emerged as an energy powerhouse, catering to over 2 million customers comprising 3,500 industrial units including several large power plants and 22,000 commercial organisations in more than 1,680 towns and villages. Needless to say, the word 'Sui' gas is used interchangeably for natural gas.
SSGC's five-year, US $800 million Development Plan chalked out in 2003-04 is designed to expand Transmission and Distribution (T&D) capacity to 1.8 bcfd by the year 2009, enhance system efficiency and optimise service quality. The Company runs its own meter manufacturing plant, established under license from Actaris, France.
In 2008-09, the plant achieved highest production of gas meters during the year 2008-09 with over 20% increase over the last year. SSGC is the Government-appointed facilitator of Pakistan 'Mashal' LNG Project, LNG-1 to be specific. It is the country's first trailblazing venture designed to supplement Pakistan's natural gas supply by 500 mmcfd (3.5 mtpa).
TECHNOLOGY WITH A HUMAN FACE: Over the last few years, the Company has emerged as a technology-enabled utility par excellence by implementing a comprehensive customer information system. By adopting Oracle ERP applications, the Company has armed itself with scalable tools it needs to manage its growth efficiently.
An integrated Geographical Information System (GIS) uses satellite data at 2.5 meters resolution to produce seamlessly integrated mapping of the pipeline network. GIS helps in better routing, maintenance, risk assessment, emergency response and terrain detection as well.
FOCUSED TOWARDS CUSTOMERS: "Service with a Smile" is the company's motto, and reflects its commitment towards providing its customers first-class service through more than 20 Customer Facilitation Centers (CFCs), state-of-the-art Contact (Call) Centers and an Emergency Helpline 1199.
In addition, the Company has facilitated its burgeoning customer base with myriad bill payment options such as through internet, SMS, credit and debit cards, NADRA kiosks, ATM machines, Orix terminals, PSO fuel stations, post offices, its CFCs and contact centers. Its media campaigns cover a range of issues from introducing customer convenience options to advocating the judicious use of natural gas.
HSE-CONSCIOUS COMPANY: Having successfully achieved an accredited certification for ISO-14001:2004 and OHSAS-18001:1999 standards, SSGC is now moving towards ensuring comprehensive implementation of integrated HSE Management system. The Company has always complied with National Environment Quality Standards (NEQS) and all other National safety and environmental Legislations.
PROMOTING COGENERATION TO CONSERVE ENERGY: Pursuing the policy of Government of Pakistan for co-generation in Captive Power Plants, the Company launched its Technical Advisory Services (TAS) several years ago to facilitate its captive power customers, in achieving high level of efficiency through use of energy efficient systems. Substantial savings in gas consumption have been achieved by adopting co-generation and combined cycle system in new captive power plants.
INTO A CHALLENGING FUTURE: SSGC has focused itself on gaining competitive advantage through an increasing gas supply portfolio, including planned LNG supplies, application of energy-efficient environmentally friendly gas usage, and the induction of best business practices and state-of-the-art technologies in all aspects of its operations.
In addition, SSGC will have a major construction role in the $1.2 billion Iran Pakistan pipeline project. By taking proactive steps with a sharp eye on the future, the Company is well placed to meet growing challenges of tomorrow. And last but certainly not the least, inarguably; TEAM SSGC is our valuable asset.
The dedication of all those who work at SSGC - from a focused executive at his workstation to an indefatigable welder working in the roughest of terrains - will continue to be a matchless resource for increasing our credibility and trust with the customers.