Operation staff has been directed to further gear-up its efforts to minimise line loses in addition to ensuring maximum recoveries, said Tairq Mehmood Chattha Chief Executive Officer Faisalabad Electric Supply Company (Fesco). Presiding over a high level review meeting at Fesco headquarters here on Tuesday, he said that our prime objective should be to facilitate the consumers and in this connection each and every staff member should make collective and sincere efforts.
He warned that over billing would not be tolerated and any person found involved in this practice would be kicked out of the company after following the set procedure. He also underlined the need to bring about a positive change in the attitude of Fesco employees, so that best services could be provided to the consumers. He also directed to expedite the recovery campaign. Notices should be served to all defaulters from public as well as private sector before disconnecting their connection. He asked Manager Operations to give viable proposals to bring back the disconnected connection holders into Fesco network.
Director Customer Services will supervise this process, he added. He also directed to hire the services of Tehsildar Recovery of District Administration to ensure the recoveries from dead defaulters. In this connection incentive would also be offered as per law. Chief Executive took serious notice of the delay in sanctioning new connections and directed to explain its causes without any further delay.
He was further briefed that 48,000 domestic, commercial, tubewell and other connections have been installed. The Chief Executive directed to provide new connections on priority basis. He also stressed the need for the promotion of safety culture, and said that Fesco was spending millions of rupees every year for the safety of its employees.
Operation staff should take proper safety measure in addition to using the T&P. The review meeting was also attended by Managers Operation of all four circles in addition to Chief Engineer O&M Sheikh Muhammad Ashraf and Chief Engineer P&D Ghazanfar Baloch.