NCR Corporation and National Bank of Pakistan together Friday announced during a contract signing ceremony to install 150 ATMs nation-wide in the branches of NBP. With this expansion, NBP will further strengthen its ATM network across the country and will have more than 500 branches to facilitate its customers in this regard.
With the increasing demands of customers for having alternate delivery channels, the management of National Bank of Pakistan decided to increase ATMs within its branch network along-with other value added services to the customers. Till date, ATM is the most preferred channel by customer globally for their transaction needs including cash dispensing & deposit, funds transfer, bill payments, balance enquiry etc.
NBP has embarked upon technology up-gradation and modernisation with implementation of the Centralised Core Banking, Branch Connectivity to bring 1,100 branches online as well contact centre for giving its customers the most modern banking services in addition to the ATM expansion programme.
The NCR was selected as the trusted vendor for providing these 150 ATMs, which includes lobby style as well as through the wall ATMs. NCR ATMs are designed with state-of-art technology and are fully compliant to the latest international security requirements. NCR will be providing these ATMs from its latest NCR SelfServ series, which offers the highest quality, most fulfilling self-service customer experience.
Haider Wahab, Managing Director of NCR while addressing the ceremony said, "It is a great honour for us to be trusted and selected once again by National Bank of Pakistan for deploying these ATMs and for being part of NBP ambitious technology improvement programme. Having handled some of the biggest projects of Pakistan, NCR has the expertise to successfully deliver such large project. NCR is supporting over 4000 ATMs across Pakistan having offices and service centres in 17 cities to provide best in class support services across Pakistan".
Mahmood Sidddique, Chief Information Officer, National Bank of Pakistan said, "customer services remains our key objective and with increasing competition, customer demands & rapid technological advancements, we will continue to invest in technology so as to keep abreast of the latest trends impacting the banking industry".
NCR is one of the pioneers of technology industry in Pakistan having being established since 1952, NCR introduced major new technologies in Pakistan including cash dispensing & deposit machines, financial kiosks, data warehousing solution, cheque truncation solutions. NCR has offices in Karachi, Lahore & Islamabad besides a number of in-city support in order, it added.-PR