Pemra sets up complaint call centre

20 Dec, 2011

Pakistan Electronic Media Regulatory Authority (Pemra), in pursuance to its mandate, has established round the clock complaints Call Centre (0800-73672) to facilitate public against any objection on the contents of broadcast and cable TV networks to remedy the situation before it is too late.
Dedicated and trained staff would be available at service of the callers on 24/7 basis. The public can now lodge their complaints, suggestions or comments with regard to services, quality of content of the private TV channels, FM radios and cable TV networks through toll free number (0800-73672), said the press release issued here on Monday. The caller would receive a complaint ID and would be contacted back within maximum of two weeks depending upon nature of complaint.-PR

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