NBP has selected Fidelity Information Service's CBA system which is globally used software system designed for large banks with transaction size of over 500, 000 per day. Being the largest bank of the country it is NBP's top most priority to automate the bank's operations in the wake of fierce competition.
The quality of service to gain customer efficiency is defined by the shortest possible response time to customers. Besides a major share of the private sector business NBP is proud to be the largest provider of financial services to the Government of Pakistan, hence it is imperative that the bank pursues automation as its top priority.
NBP entered into agreement with this globally renowned company in September 2008 after NAB closed the enquiry and issued its clearance, advising the bank to proceed with its automation programme. NBP is aiming to automate various branch banking instruments such as, over the counter transactions, inter branch payments, PO & DD issuance, internal funds transfer, clearance inward & outward, intercity clearance and so forth.-PR