KARACHI: Sindh Bank has collaborated with Avanza Solutions (Pvt) Ltd to accelerate the pace of digital transformation in Pakistan’s banking sector, with a focus on customer-centricity.

Together, they strive to revolutionise the banking industry by introducing innovative solutions and services that cater to customers’ evolving needs.

With this collaboration, Sindh Bank has aimed to improve its customers’ experience by prioritising digital security, customer on-boarding, and customer-centricity. The bank intends to offer its customers personalized and secure experiences across all touch points, leveraging advanced and next-gen innovations.

This collaboration will enable Sindh Bank to ensure the latest security measures are in place to protect customers from potential cyber threats and digital frauds. Additionally, customers will enjoy a seamless and hassle-free experience when opening accounts and customer-centric experiences, including tailored product recommendations and personalized communication.

Omer Ahmed Khan CEO Avanza Solutions has said that Avanza’s state-of-the-art digital platforms and solutions are transforming financial institutions’ operations on a global scale. This collaboration will empower Sindh Bank to provide a completely digitalized, seamless, secure, and user-centric banking experience that sets new benchmarks in the digital landscape and redefines industry standards, he added.

Imran Samad CEO Sindh Bank Ltd President has said that Sindh Bank has embarked upon a futuristic plan to achieve higher degree of connectivity and digital transformation for its internal as well as external customers.

In this endeavour, Sindh Bank has undertaken partnership with digital companies in achieving its targets. The collaboration with Avanza Solutions comes with an existing bond that both organizations already have, he added.

Copyright Business Recorder, 2024