Twitter chief executive Jack Dorsey said Wednesday that the struggling messaging platform is in the midst of "rebooting" as it seeks to fulfil what he sees as its vital mission as a rapid source of information.
Speaking at the Twitter developers' conference in San Francisco, Dorsey said the relationship with Twitter and third-party developers had become strained, but promised to work to improve the situation. "Somewhere along the line, our relationship with developers became a little bit complicated," he said.
"I apologise for our confusion," he said, adding that "we want to reset our relationship, make sure we are learning, we are listening, we are rebooting."
Dorsey said the developers play a key role in helping Twitter fulfil its important role in the global community. "Twitter is unique because it is a brand, a bird, a logo that just about everyone on the planet has seen. It stands for something," he said.
Dorsey also told the 1,500 developers that Twitter would make available analytical tools that can help them get better data on how people use applications.