While people were still not over the horror of Samsung’s Galaxy Note 7 exploding, a new report poured in of Samsung’s latest Galaxy Note 9 blast resulting in the victim suing the company.
Diane Chung, a real estate agent in New York filed a report where it sued tech giant Samsung after her $1,000 supposedly fire-proof Galaxy Note 9 reportedly caught fire inside her purse earlier this month.
The New York Post reported that the woman claimed in her lawsuit that she was using on her new phone when it suddenly it became ‘extremely hot’. The sudden heat-up made Chung to stop using the device and keep it in her purse. Soon after, she heard a ‘whistling and screeching sound’ and noticed a ‘thick smoke’ coming from her purse.
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She further said that she removed the phone by emptying her purse onto an elevator floor and also allegedly burning her fingers. Being ‘extremely panicked’, Chung started pushing the elevator buttons since the think smoke was making it hard to see
Upon reaching the lobby, she kicked the phone out, but even that didn’t stop the fire until a passerby picked up the phone with a cloth and placed it into a bucket of water.
Describing the incident as ‘traumatic’, Chung is now demanding unspecified amount of damages from Samsung of her ruined contents in the bag. Chung also called the phone ‘defective’ and asked for a restraining order that bans the sale of Galaxy Note 9 devices.
Moreover, according to The Investor, Samsung’s mobile business CEO DJ Koh said last month, “The battery in the Galaxy Note 9 is safer than ever. Users do not have to worry about the batteries anymore.”
The Sun reported, regarding this incident, Samsung stated, “Samsung takes customer safety very seriously and we stand behind the quality of the millions of Galaxy devices in use in the United States. We have not received any reports of similar incidents involving a Galaxy Note 9 device and we are investigating the matter.”
The phone blasting incidents were reported earlier in 2016 with Samsung’s Galaxy Note 7 that came with a battery issue causing the phones to explode. However, the phones were later recalled and discontinued by the South Korean firm.