Askari Bank strongly believes that technology driven products are the future of the banking industry. As such, the bank has aggressively pursued the expansion of its ATM network by adding 205 ATMs in last two and a half years, bringing its total to 493 ATMs countrywide - an increase of 71 percent. Further, ATM technology platform has also been upgraded to ensure maximum up-time.
The bank has managed to maintain 95.3 percent up-time with 99.7 percent cash uptime for its ATM network in 2016.
Askari Bank's ATM network monitoring system is multi-layer whereby whenever any ATM is low at cash an auto generated SMS is generated for replenishment. Similarly SMS are generated for alert and resolution of any technical issue.
In the second layer, ATM performance is monitored 24/7 from a centralised location by teams of experienced professionals supported by technology vendors to ensure that issues are resolved within the minimum possible time and round the clock accessibility of ATM service is ensured for our valued customers.
Dedicated 24/7 call center service is also available as a backup for assistance and guidance of our customers.-PR