"PIA is on the path of recovery and results of the last quarter of 2017 are showing the upward trends. "Our aim is to cut down the losses and to improve customer service in order to bring back PIA amongst the competitive carriers of the world."
This was stated by President & CEO PIA Musharraf Rasool Cyan during his official visit to Lahore. He said "as a part of customer service initiatives we have already refurbished our entire fleet including Boeing 777's and Airbus A320's. Our goal is to be a more reliable and efficient service provider to bring back the confidence of our passengers. PIA management mission is PIA to be leader and very soon we will achieve this goal."
During his visit to the PIA facilities at the Lahore Airport he inspected all the operational areas and issued on-spot instructions for smooth handling of passengers. He also visited the PIA Training centre, engineering facilities, technical ground services and Cargo terminal.
President and CEO also visited PIA Town office where detailed briefings were given to him by PIA District Manager on PIA passengers and cargo sales.
Speaking to the PIA sales team, he emphasized upon improving the airline revenues within the available resources. He said Lahore acts as one of the major stations, both for domestic and international travel, for the airline. He also stated that the management is looking forward to witnessing improvements in the revenue generated from Lahore. He stated that after assuming the charge of the National Carrier he decided to revamp its services and in order to achieve this he first initiated the rationalization of PIA air routes and the positive results are being witnessed. He assured the employees that their suggestions regarding the betterment of the airline would be taken into account by the higher management. In his conclusive remarks, he said he was confident that the airline will soon be one of the best carriers in the aviation industry with the cooperation of its employees.-PR