Moreover, we are pleased to update that as of now more than 75% of the phone lines have been restored and the remaining lines are being rectified, which will become operational soon. We deeply regret the inconvenience caused to our valued customers and assure them that our technical teams are working to resolve this issue on priority.

In case of any complaints, PTCL requests the customers to dial its 24-hour Helpline 1218 for timely response. In addition, customers can also go to PTCL's website www.ptcl.com.pk, PTCL Touch mobile application or social media platforms like Facebook and Twitter for further information or queries.-PR

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