Telenor Microfinance Bank (TMB) has signed an agreement with NdcTech, a partner of Temenos; with this agreement, the Bank is upgrading its core banking system to achieve operational excellence, rapidly launch new innovative products, streamline its banking operations and business processes that will lead to better customer service and sustainable growth.

According to a TMB's spokesperson here on Wednesday, through this digital transformation, Telenor Microfinance Bank aims to achieve greater efficiency by monitoring transactions better, controlling fraudulent activities and complying with regulatory requirements in a timely manner all while empowering its field staff to digitally perform banking services.

In this connection a ceremony was held that was addressed by Mohammad Mudassar Aqil, President and CEO of Telenor Microfinance Bank. He said, "Telenor Microfinance Bank has always remained true to its vision of being a market leader through innovation. We strive to provide uniquely designed experiences that positively influence our customers and their daily lives. Partnering with NdcTech to implement Temenos solutions will allow us to enhance the digital financial services value chain by streamlining internal as well as external processes."

NdcTech President & CEO Ammara Masood said that banks who want to thrive in a fast and evolving landscape need mission-critical solutions and reliable local partners to succeed. "Our partnership with Temenos in this market has enabled us to achieve many successes and we are confident that Telenor Microfinance Bank will be another addition to our very prestigious portfolio of customers. We want to continue expanding our proven track record and support other banks with their digital transformation journeys as well," she added.