Credit Suisse, Switzerland's second-biggest bank, reckons 10-20 percent of its working hours will be done from home following the coronavirus crisis, its chief executive said Saturday.
Looking ahead to how banking will emerge from the pandemic, Thomas Gottstein said COVID-19 had triggered a big "boost" in online transactions, further reducing the importance of traditional bank branches.
"On average, our employees will probably work more from home in the future. Initial estimates go towards 10 to 20 percent of working time," he told the Neue Zurcher Zeitung newspaper.
Reduced office space is "likely to be a consequence" for the whole services sector, he said.
More than 90 percent of Credit Suisse staff have been working from home during the crisis.