The Pakistan Telecommunication Company Limited (PTCL) on Thursday added 136MB (2000 circuits) for voice and 1500 circuits for data and call centres on satellite in addition to 8475 circuits to overcome internet connectivity problem due to fault in 'SEA-ME-WE-3' submarine cable.
According to a statement issued by the PTCL, corporate customers including banks, airline ticketing system, call centres and other financial services have been provided enhanced satellite-based IP connectivity, which has improved service availability.
Seven call centres in Lahore with 6MB, six in Karachi with 7MB and five in Islamabad with 9MB have been provided full capacity on priority. Likewise, the Pakistan International Airlines (PIA) and Airblue have been provided full connectivity. Other airlines are being approached for their requirements.
The statement says some of the leading banks have been provided full connectivity while other banks are also being approached for getting their requirements.
Similarly, many of the leading software companies and TV channels have been provided with full connectivity. All three stock exchanges have already been connected, it further says.
LDI operators have been offered traffic carriage alternative for voice and on the receipt of consent, offered arrangements are activated. The Internet and other IT-related corporate service connectivity has also been enhanced.
According to the statement, the PTCL is in close liaison with the SEA-ME-WE-3 consortium. All of these backup satellite services are being provided free of cost to customers.
For the repair of fault on SEA-ME-WE-3 submarine cable, special purpose built ship arranged by the consortium has already sailed from Dubai and is expected to reach at fault site in a day or two. The estimated repair time of the fault is three days.
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