The performance of PTCL is quite clear as how the government-owned richest department takes care of its subscribers. I do not understand why I have always to remind PTCL to print and publish telephone directories for its subscribers every time.
The track record of PTCL shows that instead of printing and publishing telephone directories every year , PTCL print and publishes telephone directories after every five years.
The last time telephone directories were printed and published in Karachi in the year 2001. Prior to that it were printed and published in the year 1996. Most probably, now PTCL will be printing and publishing its forthcoming telephone directories in the year 2006, though PTCL sends telephone bills to its subscribers every month and that too without fail.
If a subscriber does not pay telephone bill on the due date, PTCL disconnects its line without giving a reminder to the subscriber to settle its bill.
I hope that after the privatisation process of PTCL is completed and the management is taken over by Etisalat , the UAE-based telecommunication company will make it a point to print, publish and distribute the updated residential and commercial telephone directories on yearly basis, as it is the right of every telephone subscriber in the country to have an updated telephone directory at his residence or in his office, so that he can find a particular telephone number in case of emergency.
This will save precious time and money of the telephone subscribers by consulting the yearly published updated telephone directories, instead of repeatedly calling Enquirer 17 to find a particular telephone number, which in most of the cases turn a wrong number, otherwise a fax number.
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