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Employees Old-age Benefit Institution (EOBI) has introduced a Call Free Centre and JVR centre, which is providing continuous contact with the pensioners, registered employees, industrial and commercial establishments and employers.
Pensioners and their heirs can now contact EOBI through toll free No 0800-11121 as well as call centre No 021-276-11-11 for lodging complaints regarding delay in pension payments. The complaints would be referred to the departments concerned from where a detailed reply could be obtained expeditiously.
EOBI is now accessible to all stakeholders and people, as this Institution is a labour welfare organisation through which thousands of workers and their families are being benefited and millions of people of labour community have direct concern with this Institution.
EOBI has distributed Rs 22 billion among the pensioners since its inception. At present more than 320,000 pensioners are drawing pension from the Institution every month, in which more than 201,100 are old-age pensioners and more than 90,000 are widows of workers/employees of industrial concern.
In the month of November 2007, an amount of Rs 362 million was distributed among the pensioners. The Institution has registered more than 2.728 million employees of about 57,000 industrial, commercial and other establishments.

Copyright Associated Press of Pakistan, 2008

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