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Telephone Exchange Badin is not giving phone bills to the consumers on time. The bills do not reach in the hand of consumer in every month. After two or three months, the bill comes in huge amount. Which collected the two or three months out of every middle class consumer.
Every middle class consumer runs his budget by the amount, which he gets every month by the source of employee or shop. This complains gave the citizen of Badin.
Citizens also said that dearth of employees in Telephone Exchange Office is a huge problem to solve complains. Citizens told, whenever we complain in the office no one listen our problems. Due to this many consumers are taking action to uninstall their landline connection. While the authorities of Telephone Exchange Badin said "They have only one person to solve complains of consumers. The town of Badin is consists of three kilometers.
How a one person can reach every where in a day?" They also said the system of contract is giving trouble to us and as well as consumers. The contractor of PTCL does not pay salary on time. Due to this process of a person, which is on contract to distribute bills. He does not reach to the consumers, if he does not get salary, he does not perform his duty. The citizens demand from high authorities to solve their problem, otherwise they will cut their connection and will use cell phone only.

Copyright Business Recorder, 2008

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