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I am a pensioner. I draw my pension from NBP, Dadu, every month, which owing to the indifferent staff, has become a torture not only for me, but also to all pensioners of the area, who have to stand in long queues for hours under scorching sun. I, time and again, tried to draw the attention of the high-ups of NBP towards the maltreatment being meted out to the public, but my efforts went in vain.
I also went on to bring to their notice, the danger of the crumbling bank building endangering the lives of the account-holders. Fortunately, on 14th of May, a team of SBP, Hyderabad paid a surprise visit to the NBP, Dadu, that thoroughly made the inspection of the precarious building and working of the bank. Later, it also held an open kutchery. The aggrieved account-holders presented their complaints about the working of the NBP and also as to the condition of the building. The SBP team listened to the account-holders grievances and assured that the team would highlight the issues in its report and would recommend immediate relocation of the branch to some safe place.
We were highly impressed with the way our complaints were taken into consideration by the team, and in a couple of weeks, the NBP, Dadu, was shifted to a safe location. Besides, some improvement in dealings of the bank staff to the account-holders was also visible, after the inspection.
Later, an unfortunate collapse of the old building proved that our apprehension and findings of the SBP's team were timely. The caving in of the building on 2nd of July, left a person dead and other one critically injured. It is strange that in spite of the shifting of the branch, the strong room, with depositors' money was forsaken after the collapse, and remained under the debris.
Through your esteemed columns, I sincerely acknowledge the role of SBP in safeguarding our interests as well as our lives. I expect that it would keep a regular watch over NBP, Dadu, and over those, who are in its like, spread over our region.

Copyright Business Recorder, 2010

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