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After recording a significant amount of net loss (nearly Rs8 billion) in CY22, the country’s telecom giant seems to be be struggling in the ongoing calendar year as well. Based on the latest group financials shared with the bourse last week, the Pakistan Telecommunications Company Limited (PSX: PTC) Group recorded a net loss of Rs5.7 billion in the first quarter ended March 31, 2023. This 1QCY23 net loss is nearly four times the loss seen in the same period last year.

The group – which is composed of the PTCL Company and the main subsidiaries Ufone and UBank – ended up deep in the red despite double-digit topline growth in the period under review. Based on the latest financials, the PTCL Company’s topline went up 17 percent year-on-year to reach nearly Rs23 billion in 1QCY23. Among the subsidiaries, while UBank was profitable, Ufone incurred much higher losses.

The PTCL Company did much better when it came to reining in costs and expenses. As a result, it was able to post an operating profit of roughly Rs1.5 billion during 1QCY23, some 55 percent higher year-on-year. Meanwhile, Ufone recorded a large operating loss that led to a group-level operating loss of Rs321 million, which subsequently worsened down the line.

While the PTCL group received a big boost from the four-fold increase in its ‘other income’ on account of PKR depreciation and better returns from financial assets, those gains were swallowed by the spike in finance costs. The PTCL Company came out on the better side of that equation, as its ‘other income’ jumped almost five times, more than compensating for the hike in its own finance costs. As a result, the firm witnessed its net profits nearly triple to Rs5.5 billion during the quarter under review.

That solid contribution to group financials was marred by massive net loss at Ufone. The main culprit is the long-term loans at Ufone that contracted huge increase in interest payments after unprecedented rise in the policy rate. As the macroeconomic challenges are unlikely to resolve soon, the group’s financial resilience is expected to be tested further.

An earlier version of the article, originally published on April 26, 2023, gave the impression that both Ufone and UBank were in net loss during 1QCY23. The UBank management has conveyed that UBank has been profitable and only Ufone is in net loss. The article has been updated to reflect the position.

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TAUQIR Zafari Apr 26, 2023 05:52pm
Ptcl should go in loss. They are increasing the prices in packages even without taking permission but contrary to it the efficiency is decreasing rapidly. We are not getting the same speed at 10 Mbps as we were getting much more better speed at 6 Mbps. Once I complained about it instead the officials response in a positive way they replied in a rude way kh ap 6 Mbps wala package dobara lay lain. It's called service? I am also moving to any other pvt co. Regards Sameera TAUQIR 042 35800 477
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Nadeem Anjum Apr 27, 2023 07:05am
Honestly Ptcl services are very poor hiring ptcl means hiring tension,so it is natural. After ten years I moved to an other net work
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Javid Apr 27, 2023 06:22pm
No wonder a Downfall of Ptcl has been stared due to poor services of if one may file a complaint about net normally you often it takes 48 hours to resolve an issue while other telecom campampaines response at once really bad and worst experience with ptcl is stared to face since past 3 years now they noticed their downfall this was predicdiciyed to them 2years back by all of their customers All I may say say God bless Ptcl it not worth keeping them as an isp net is often down and I may suggest Ptcl must hire quified IT team instead of diploma holders
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Zeeshan Apr 27, 2023 08:35pm
Your network was very bad n service was very bad
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Salman gogi Apr 28, 2023 08:29am
Rapid mismanagement ,under department. Irregular package increasing , uncommitted to employers ..
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Tulukan Mairandi Apr 28, 2023 12:32pm
The whole Pakistan is a loss making and sinking ship. PTCL is just a chip of it.
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Imran Kareem Apr 29, 2023 10:39am
@Javid, PTCL fixed service is profitable . Like Internet, data line , LANDLINE etc. Actually its UPhone in huge losses. So customer service at PTCL does not contribute any losses.
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alliabsolutions Apr 29, 2023 11:53am
@Imran Kareem, I have a very good response time from PTCL for services. I admire their quick resolution of both Broadband and fixed line issues whenever face by me. I am stuck with them and shall continue.
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Sajjad Hussain May 12, 2023 08:24pm
On May 8 the PTCL disconnected my phone and smart TV without notice and without any overdue amount. Not knowing this, I registered a complaint no 84 with 1218. After 2 days I received a call that the entire network in the area has been disconnected and. I may apply for Fibre connection. I was also ordered to pay my bill ( for which I had not received any bill) and to deposit my net device at Westridge exchange and apply for disconnection, otherwise I will keep on receiving monthly bills. MONTHLY BILLS FOR WHAT? For providing NO SERVICE. Is it not ridiculous? Why should I travel for 7 km to apply for disconnection when there is no Network.
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