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Print Print 2004-04-19

Internet 'spyware' emerges as new online threat

Internet users have learned to keep an eye out for viruses, worms and "spam" e-mail.
Published April 19, 2004

Internet users have learned to keep an eye out for viruses, worms and "spam" e-mail.
Add another online hazard to the list: spyware.
Programs that hide in users' computers and secretly monitor their activities are emerging as the next high-tech plague, experts say.
Spyware can sap computing power, crash machines and bury users under a blizzard of unwanted ads. It can capture passwords, credit-card numbers and other sensitive data.
Spyware has even begun to burrow into popular culture.
"I was watching a soap opera the other day, and two characters were saying, 'Did you install that spyware in that person's machine?'" said Mozelle Thompson, a commissioner with the Federal Trade Commission.
On Monday, Thompson and other FTC officials will bring together policymakers, industry experts and consumer advocates to discuss the problem.
Educating consumers may be tricky because spyware is less visible than other online threats, experts say.
"Spam wants to be seen. Spyware doesn't want to be seen," said Dave Baker, vice president of law and public policy at Internet provider EarthLink Inc.
The first step is defining the problem. Some programs that have been labelled as spyware can be harmless, even helpful.
Many popular programs such as Kazaa and Morpheus that allow users to copy music and movies from each other's hard drives come bundled with applications that serve up pop-up ads or other marketing tools as a way to subsidise costs.
The Center for Democracy and Technology on Friday proposed one way to separate the illegal from the merely annoying.
Software that "hijacks" Web traffic, tracks Internet users without their knowledge, or does not provide an easy way to be removed should be considered spyware, the non-profit consumer group said in a draft letter also signed by high-tech firms and industry groups.
Legislatures have begun to turn their attention to the problem. Utah has already passed one law banning spyware.
WhenU, which would be prevented from serving its pop-up ads to Utah residents, has sued to block the law. Other tech companies say the Utah law is too broad and could inadvertently outlaw legitimate activities such as content filtering and technical support.
Two bills are pending in Congress to ban spyware, but observers say action is unlikely in this election year.
Lawmakers should consider broad online privacy protections against spyware and other online threats, said Ari Schwartz, an associate director at the Center for Democracy and Technology.

Copyright Reuters, 2004

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