Dell says recall won't impact its brand in Japan

Dell Inc's battery recall will not impact its brand in Japan, Jim Merritt, president of the local unit of the world's largest PC maker, said on August 29. "We're very bullish on how we've handled the recalls," Merritt told reporters. "I'm encouraged by the feedback from customers."
He declined to say how many recalls have taken place in Japan, saying only that "we've been very, very busy answering a lot of calls".
Earlier this month Dell launched a recall of 4.1 million batteries for notebook computers, its biggest-ever recall, over concerns that the lithium-ion batteries made by Sony Corp could overheat and burst into flames.