Cisco Systems Inc and International Business Machines Corp said on March 12 they will combine technical support services for mutual customers, highlighting increasingly close ties between the network equipment maker and computer services company.
Customers of both companies in 46 countries, including Australia, China, Germany and the United Kingdom, will now have common IT support centres that will respond to queries and maintenance requests for both Cisco and IBM products.
"Customers won't have to choose between going to IBM or Cisco for IT support," said Robert Kritzer, vice president of IBM Global Services.
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