SSGC launches SMS facility

Sui Southern Gas Company (SSGC) has launched an SMS service that allows its customers to access billing information as well as other value added services on their mobile phones/hand held devices.
The service is accessible via SMS Short code 7742 (SSGC). Using the SMS service SSGC customers can now fetch their monthly bill, last six months payment history, usage history, send feedback, and obtain a list of addresses of Customer Facilitation Centres (CFCs) around Sindh and Balochistan.
The customer's monthly bill is now just an SMS away. The customer can simply type billcustomer number or billmeter number and send it to short code 7742. Likewise by just texting in 'SSGC' the customer will be offered a HELP menu through which he can access the other services available.
The launch of the SMS facility is seen as part of the company's continuous approach towards providing convenient value-added services which are key to high-class customer service. The launch of the SMS facility is part of a major strategic alliance with Zaqsoft Private Limited for providing Self Service Bill payment services via Kiosks and Mobile (SMS) to facilitate customer service.
SSGC and Zaqsoft formally signed off on this strategic partnership in April 2008 and the SMS Service is the first live service being launched soon to be followed by bill payment kiosks. -PR