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As a result of meeting of President Karachi Chamber of Commerce & Industry (KCCI) Abdul Majid Haji Muhammad with CEO KESC Tabish Gauhar, on December 10, 2009, KCCI arranged a 'Khuli Kachehri' at the chamber's auditorium on December 17, 2009, to facilitate KCCI members regarding KESC issues, especially the long-pending ones. It was the first time that such a Khuli Kachehri was arranged.
Members were invited to forward their complaints to KESC for taking prompt and early action to resolve the issues. They were very keen to participate as each member individually presented his case and all issues were thoroughly discussed and considered in the meeting.
The most frequent issues pertaining to KESC like excess billing, average billing, fixed charges, unjustified arrears, unannounced load shedding, testing of electricity meters, replacement of electricity meters and old wires in absence of consumer, delay in load extension, low voltage, and delay in new connections and poor performance of BOC's staff, were discussed.
The Kachehri was very successful wherein all associations and trade bodies were invited to present their respective issues. Shamim Ahmed Firpo, Chairman, Public Sector Utilities Power & Gas Sub-Committee, KCCI specially highlighted the long-pending issues regarding new connection and extension in load. He expressed his gratitude to KESC officials for their co-operation.
He also hoped that this liaison would be continued in future also, and announced that a next follow-up meeting will be held after one week for further discussion and to review the issues. General Manager KESC Mehmood Ahmed, while responding to all queries, assured the members that their cases would be resolved soon.
He said that the KESC needs to study the cases and will try to resolve the issues in two-three day or within a week time. The meting was also attended by Rasheeduddin Rashid, Senior Vice President, KCCI, Javed Ahmed Vohra, Vice President, KCCI, Managing Committee members, small traders and a large numbers of KCCI members.-PR

Copyright Business Recorder, 2009

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