Punjab University Hailey College of Commerce organised a ceremony in the honour of members of Event Management Society here Monday. Vice-Chancellor Professor Dr Mujahid Kamran, Principal HCC Professor Dr Liaqat Ali, renowned social figure Raja Munawar, and faculty members and a large number of students attended the ceremony.
Addressing the ceremony, VC Dr Mujahid Kamran said Hailey College has not only promoted extra-curricular activities in the period of Principal Dr Liaqat Ali, but the students and faculty members of College had also worked hard for promotion of research culture. Moreover, regular classes have been ensured, he added. He also said discipline has been observed in all the functions of Hailey College of Commerce.
The Vice-Chancellor said it is unfortunate that we lack disciplined efforts in the country. He reminded that we have got the status of being the only Muslim atomic power country due to our consistent policies. He stressed the need to adopt such continuation of policies in every segment of life for development. He appreciated services of Raja Munawar for Punjab University.
In his address, College Principal, Dr Liaqat Ali said the policies of VC Dr Mujahid Kamran encouraged students. He said the VC has been making prestigious efforts for the development of the varsity manifold. In the end, guests were presented shields while students got group photo with the VC, and principal and teachers.
Meanwhile, a book titled "User's Perceptions and Expectations of Quality Library Services: A Survey of University of the Punjab's Libraries," authored by Punjab University Main Library Senior Librarian Alia Arshad and Chairperson Department of Library & Information Science Professor Dr Kanwal Ameen has been published by Verlag Dr Muller (VDM).
Vice-Chancellor Professor Dr Mujahid Kamran congratulated Alia Arshad and Dr Kanwal Ameen on publication of the book and said it was a great success. The purpose of the study was to measure service quality of academic libraries of a major university from students' perspectives and determine libraries' own performance towards meeting towards users' expectations. Research settings of the study were PU's academic libraries excluding main library.
A survey method was chosen as a method of investigation and a modified SERVQUAL questionnaire was used to explore users' desired and perceived service levels. The sample of the study was selected using stratified random sampling through proportional allocation. The results revealed that users' expectations were high as compared to their perceptions. The overall service quality and satisfaction of the university's libraries was found to be somewhat good.
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