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Technology

Frustrated users sue Apple for intentionally slowing down iPhones

Just a few days after Apple admitted that the company was intentionally slowing down older iPhone models, two class
Published December 23, 2017

Just a few days after Apple admitted that the company was intentionally slowing down older iPhone models, two class-action lawsuits have been filed against the company by infuriated users.

Five customers from Illinois, Ohio, North Carolina, and Indiana, having range of iPhone models from iPhone 5 to iPhone 7, filed a federal lawsuit against Apple. They claimed that these are ‘deceptive, immoral and unethical’ practices that violate consumer protection laws.

The angry users asserted that Apple’s iOS updates ‘were engineered to purposefully slow down or throttle down the performance speeds’ of the iPhone 5, iPhone 6 and iPhone 7.

According to Chicago Sun Times, Apple representatives could not be reached for comment.

Apple intentionally slows down iPhone’s performance

Previously, iPhone users claimed that as soon as a new iPhone is released, the software updates in the older models would eventually slow down in order to urge users to buy new phones. Apple later agreed to the statement but gave the reason that it intentionally slows down the performance to prolong battery life.

The complainants claim that the tech giant is in violation of state and national acts, which safeguard consumers from deceptive business and sales practices. Attorney James Vlahakis stated that Apple has dishonored user’s loyalty, forcing them to take out money for new iPhones.

“Corporations have to realize that people are sophisticated and that when people spend their hard-earned dollars on a product they expect it to perform as expected. Instead, Apple appears to have obscured and concealed why older phones were slowing down.”

The lawsuit maintained that ‘Apple needlessly subjects consumers to purchasing newer and more expensive iPhones when a replacement battery could have allowed consumers to continue to use their older iPhones’. The plaintiffs are looking for an unspecified sum of money for the damages, reports Apple Insider.

Copyright Business Recorder, 2017

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