GENEVA: Artificial Intelligence is more likely to augment jobs than to destroy them, a UN study indicated on Monday, at a time of growing anxiety over the potential impact of the technology.
The launch in November of the generative AI platform ChatGPT, which is capable of handling complex tasks on command, was seen as a tech landmark foreshadowing a potentially dramatic transformation of the workplace.
But a fresh study from the United Nations’ International Labour Organization (ILO) examining the potential effect of that and other platforms on job quantity and quality suggests that most jobs and industries are only partially exposed to automation.
Most are “more likely to be complemented rather than substituted by the latest wave of Generative AI, such as ChatGPT”, the ILO said.
“Therefore, the greatest impact of this technology is likely to not be job destruction but rather the potential changes to the quality of jobs, notably work intensity and autonomy.”
The study meanwhile highlighted that the effects of technology would vary greatly between professions and regions, while it warned women were more likely than men to see their jobs affected.
It found that clerical work was the category of jobs with the greatest technological exposure, with nearly a quarter of tasks considered highly exposed and more than half of tasks having medium-level exposure.
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