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Lufthansa, Germany's largest airline, unveiled its new premium economy class on Wednesday, part of a 3 billion euro investment in seats to catch up with fast-growing rivals from the Middle East. The airline said the new class would first be available on long-haul flights from November on its Boeing 747-8, flying to destinations such as Washington DC, Los Angeles or Hong Kong.
Lufthansa is following around 40 other airlines that already have a premium economy class such as British Airways, United or Qantas. The premium economy concept has been around for more than a decade.
Lufthansa Passenger Airlines Chief Commercial Officer Jens Bischof said the airline had had sleepless nights about whether to introduce a premium economy class but was comfortable now the group had upgraded its business class, meaning there was enough of a difference between economy and business to justify the introduction of a premium economy. He said he believed the product was of a high enough quality that the airline would be able to snatch customers from rivals.
A return flight in premium economy, which give customers more luggage allowance, more space and bigger entertainment screens among other benefits, will cost on average 600 euros more than a regular economy ticket, but far less the average 2,000 euro mark-up for a business class seat, Bischof said.
"The biggest question is whether businesses will now book the class for those travelling on business," airline consultant Gerald Wissel from Airbourne told Reuters.

Copyright Reuters, 2014

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