Pakistan Telecommunications Company Limited (PTCL) has been awarded 'Customer Service Appreciation' award for best customer services in the Telecom Sector at "Service Punch-2014" conference. The awards ceremony, presented by Active8, in collaboration with Rozee.pk and Pakistan Human Capital Forum, brought together a large number of CEOs, business heads, delegates belonging to customer services and other industries.
Pakistan's leading ICT service provider, PTCL received service appreciation award as a recognition to the company's track record of innovation and the pioneering role played in harnessing technology for providing better services to customers. The survey is the result of a comprehensive independent assessment conducted by Active8, which included 5000 respondents from a cross section of the society. The awards highlight, acknowledge and celebrate outstanding achievements and aim at developing a culture of excellence in customer care. PTCL has been making relentless efforts to exceed customer expectations and shall continue to provide superior customer services while delivering quality and innovation.-PR
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