Deceptive marketing practices: CCP issues show-cause notice to 18 electric cable firms
The Competition Commission of Pakistan (CCP) has issued show cause notices to 18 electric cable manufacturers for keeping consumers in the dark about cash/cash coupons in the electric wire cable bundles, thus resorting to deceptive marketing practices.
An inquiry conducted by the CCP revealed that certain companies have started inserting cash/cash coupons of various denominations in the packaging of their electric wire cable bundles, but the packaging and other promotional material for these products neither indicate the presence of coupons nor reflect the value being charged from consumers in the final price. The practice is typically adopted by companies to attract the contractors/electricians hired by consumers for their work.
The non-disclosure of such cash/cash coupons constitutes a deception as the consumers have to pay the price for something they are not aware of. Moreover, through such practices, the companies in order to increase the sale of their products may also compromise on the quality of electric cable to offset the cost of putting free coupons/cash.
Under the principles of competition, omission of material information about products not only misleads the consumers and could affect their purchase decision, but also gives an undue competitive edge to the companies over their competitors.
Based on the above findings, the CCP's inquiry recommended to issue show cause notices to Dawn Cables, G M Cables and pipes, Fast Cables, Hitech English Cables, Pak Muzaffar Cable, Alfa Plus Wire Cable, Hi Ace English Cable, Gold Royal Cable, Zafar Cable, Nation Cable, Puller Cable, Welcome Cables, Dewan Cables, E-Flux Cables, Hero Cable, Falcon Cables, Lear Cables and Rana Cables for, prima facie, violation of Section 10 of the Act.
The companies have been directed by the Commission to file their written reply within 14 days.
The CCP is actively working to protect consumers from anti-competitive practices and the Office of Fair Trade (OFT) of CCP keeps a watch on deceptive marketing practices. Consumers may file complaints with CCP at [email protected]
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