Jazz inaugurates state-of-the-art NOC

In line with its commitment to going digital, Jazz on Friday inaugurated its state-of-the-art Network Operations Center (NOC), which will utilize IBM and Dell EMC solutions to provide optimal network quality, and unique customer experience, while also improving overall operational performance.
The facility provides 24/7 network surveillance across fault management, real-time performance management, change management, access management, and customer support for Jazz's fixed and wireless businesses. Speaking at the inauguration, Hassan Ali - Head of NOC - Jazz, said, "By investing on a world-class NOC, our aim is to build a more efficient and competitive organization, which will provide unparalleled customer experience in today's fast paced world."