QIHAN Technology Company (QIHAN), a Chinese company focused on innovations in robotics, AI and video analysis, announced May 16 a Multi-service Platform System (MPS) for Sanbot, its intelligent, cloud-enabled humanoid robot. The MPS solution is a centralized management system that enables businesses to control and monitor their fleet of interactive Sanbot robots from anywhere bringing personalized communications and services to companies worldwide.
With MPS, businesses can customize and create tasks for Sanbot on a PC, tablet or smartphone and distribute them to a fleet of Sanbots over the QIHAN cloud. Using Sanbot?s open API, MPS allows businesses to upload and share customized marketing content including PowerPoint presentations, audio, video, or text files. 'As businesses increasingly turn to robots to increase productivity and enhance customer service, being able to remotely manage hundreds of robots has become essential to improving the way businesses interact with their customers, partners and employees,' says Ryan Wu, Vice President of QIHAN. 'MPS for Sanbot is an ideal solution for businesses in retail, hospitality, education and healthcare to bring robots to the forefront of their operations and offer customers a truly customized experience.'
MPS enables business owners to capture and analyze data to help them better understand their online and offline marketing programs. With MPS, businesses can also capture Sanbot's interactions with customers, which apps and what functions are used, helping businesses implement more personalized marketing strategies. MPS allows businesses to live stream or record Sanbot's interactions with customers, as well as set security settings to detect movements within business environments. If Sanbot detects unauthorized actions, it will send notifications to a mobile phone or PC to alert business owners.
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