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Business models of the future are technology led and talent dependent; artificial intelligence shall be taking over menial tasks, with greater reliance on predictive data/analytics, algorithms, etc. Emotional intelligence deals with the talent representing growth mindset, cognition and learning ability, empathy, work ethics, perspective-taking and change management. Possessing Emotional intelligence and ethics is a competitive edge. AI will help humans to evolve further and redefine future social and business norms.
Recommended Action - government has needs and resources to lead this space, policy and strategy roadmap required to engage businesses and create awareness around convergence of AI and EI - both in public and private sector.
ACCA would like to thank the partners, conversation leaders, senior professionals and corporate executives, ACCA members, honourable guests and participants for making Pakistan Leadership Conversation 2019 a huge success.

Copyright Business Recorder, 2019

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